Reference:

SRAM

  • Country: USA
  • Industry: Consumer Products
  • SAP Digital Business Services Portfolio: SAP Enterprise Support

SAP proposed a continuous quality check for SAP Business Process Performance Optimization to investigate the issue. This resulted in significant improvements. SRAM achieved 60% performance improvement in entering large sales orders, improved end-user satisfaction by 100%, and increased order-entry efficiency and productivity by 70%–80%. This means that business users in sales and distribution can now refocus their efforts on customer service.

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