Queensland OSR

  • Country: Australia
  • Industry: Public Sector
  • SAP Services and Support Portfolio: SAP Innovative Business Solutions

The Office of State Revenue (OSR) in Queensland, Australia, administers a range of state taxes and mining and petroleum royalties totaling approximately US$15 billion, which will help to fund essential community services and infrastructure. To support the Queensland community, the OSR needed a way to predict which taxpayers were likely to incur debt. With the help of SAP Leonardo Machine Learning capabilities, Queensland OSR could seek the next-generation tax and revenue management capabilities that could provide data-driven, client-centric services digitally – which ultimately helps to improve services and outcomes for taxpayers, OSR staff, the government, and Queensland as a whole.


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