Reference:

Lufthansa Technik

  • Country: Germany
  • Industry: Engineering, Construction, and Operations
  • SAP Services and Support Portfolio: SAP Preferred Success, SAP Customer Experience Services

A de-centralized organization around the globe led to a landscape of technical data silos and therefore challenges to get the sales team aligned. By introducing harmonized processes and systems across all regions, the Lufthansa Technik sales team is leveraging transparency, collaboration, and sharing of information for better collaboration and customer outcomes.

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