• Country: Denmark
  • Industry: High Tech
  • SAP Services and Support Portfolio: SAP Services and Support

One of Denmark’s leading IT and software companies, KMD A/S is also an SAP partner. So when the company decided to move to a new CRM solution to increase sales efficiency, improve pipeline transparency, replace Microsoft Excel spreadsheets, and strengthen the collaboration among its sales team, it chose the SAP Sales Cloud solution. With a strict go-live deadline and COVID-19 suddenly making travel impossible, the joint implementation team from KMD and SAP Services and Support had to quickly adapt to their new circumstances. The end result was a smooth, on-time move to a fully digital workplace at KMD. SAP Sales Cloud is now part of KMD’s sales process, which includes its work with SAP customers.


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