- Country: USA
- Industry: Retail
- SAP Services and Support Portfolio: SAP Preferred Success
Understanding that happy employees make for happy customers, Crocs adopted several components of SAP SuccessFactors solutions several years ago. When it added the SAP SuccessFactors Employee Central and SAP SuccessFactors Onboarding solutions to the mix, it wanted to remove glitches and maintain the top performance its people had come to expect. Crocs turned to SAP and engaged the offering expressly designed for the purpose, the SAP Preferred Success service. SAP provided continuous quality checks, its “schedule an expert” services, and proactive success checks to tune the solutions for better response times.