Reference:

Coop Genossenschaft

  • Country: Switzerland
  • Industry: Retail
  • SAP Digital Business Services Portfolio: SAP Innovative Business Solutions

When shopping for groceries, consumers across Switzerland know they can find the highest quality and best customer service at Coop. Read how the SAP Forecasting and Replenishment for Retail application helped Coop to see increased sales thanks to fewer out-of-stock scenarios, deduct logistics, labor, and processing costs, and have automated ordering means shelves to be always stocked and sales associates to have more time to focus on customer service– ultimately resulting in greater customer satisfaction and loyalty, helping Coop stay a step ahead of the competition.

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