- Country: Mexico
- Industry: Travel and Transportation
- SAP Services and Support Portfolio: SAP Enterprise Support
Owned by Controladora IHC S.A de C.V., Palace Resorts is expanding, thanks to world-class guest experiences. But ERP that was riddled with custom code, limited process monitoring, and a database growing by 47 GB per month were slowing system performance – making it difficult to keep pace with business demands. It was time for an upgrade. Working with SAP Enterprise Support services and taking advantage of SAP S/4HANA Adoption Starter Engagement, Controladora established a clear road map for its migration to SAP S/4HANA. Now Controladora is ready to embark on a digital transformation that will support its goal to become the top resort brand in Mexico.