Reference:

Carrier Global Corporation

  • Country: USA
  • Industry: Industrial Machinery and Components
  • SAP Services and Support Portfolio: SAP Preferred Success

The North American factory-service organization of Carrier Global Corporation is reinventing its heating, ventilation, and air conditioning service offering by strengthening its customer focus, reimagining service, and providing engineered solutions that surpass customers’ goals across local markets. Underpinning this transformation is Carrier’s move to SAP S/4HANA Cloud, which has helped standardize and integrate entire processes across finance and operations and support a flexible sales and service organizational structure. Using SAP Cloud Platform Integration Suite, Carrier has integrated third-party sales, service, tax, and banking systems in the cloud for greater transparency and speed.

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