Reference:

Auto Club Group

  • Country: USA
  • Industry: Insurance
  • SAP Digital Business Services Portfolio: SAP Advisory Services

The Auto Club Group, the parent organization to AAA clubs in 11 states, needed better claims management. The SAP  Claims Management application and SAP Consulting provided an integrated solution for faster, streamlined first-notice-of-loss intake. The process became far easier for both customers and agents, who at the end can tell customers the name of their single point of contact.

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